Sign up as developer. Sign up as reader. Subscribe to our newsletter:. We'll notify you of price drops, news, and updates for this app. Add to Flipboard Magazine. Access your personal daily and historical reporting directly in the Pivotal Living app to quickly identify changes for a healthier you.
Rank yourself against friends and family by accessing the Teams section of the app, or increase your motivation and set new wellness goals by comparing your weight, activity and sleep with other people. To a quick YouTube video on getting started, please click here.
Does the Pivotal Tracker 1 work if I cycle, do yoga or other non-step-based workouts? Given the Pivotal Tracker 1 is designed to do the basics really well, including accurately recording data instead of making estimations, we do not have a manual activity entry option or track specific activities at this time.
However, we know not everyone loves to run or walk, and that there are many ways our members chose to stay active. We are exploring additional activity features for future Pivotal Living devices and software updates, so stay tuned! How do you interpret the sleep activity? Flatter lines show deep, less disrupted sleep. Shallow U shaped curves show sleep disturbances, such as tossing and turning while deeper U shaped lines can indicate waking up. What is active time? How is it calculated?
Active time is designed to distinguish between regular steps and high intensity activity. So keep moving! How accurate is the Pivotal Tracker 1? We recommend you wear your Pivotal Tracker 1 and carry your mobile device whenever possible to get the most accurate health and wellness data.
While the Pivotal Tracker 1 captures different basic health indicators, the Pivotal Living app uses activity sensor data from your mobile phone to supplement data returned from the band to provide additional basic health and wellness reporting for a more complete picture for you.
The band relies on the app to set the clock and natural awake alarm but otherwise works independent of the app, to give our members flexibility during their busy days! You can use the OLED screen on the band to get a pulse on your daily activity metrics, but if you want a detailed look at your daily activity or sleep data, you need to open the app.
Otherwise, the Pivotal Tracker 1 will simply act as a pedometer. How do the app and the band work together? While the Pivotal Tracker 1 captures different basic health indicators, the Pivotal Living app uses activity sensor data from select mobile phones and other participating devices in our ecosystem to provide more detailed reporting.
For example, for any given time period when you use both the Pivotal Tracker 1 and your mobile phone on a run, Pivotal Living is working hard in the background to collect both fitness band and phone steps data to surface two different step counts within the user app.
As there may be periods of time during the day when you have your Pivotal Tracker 1 only, Mobile Phone or Other Mobile Device only, both devices, or none at all, it is not uncommon for your Pivotal Tracker 1 to show different numbers than what is reported in the app.
For more information on how to set this motion data tracking up, there is a helpful YouTube video covering this here. Getting enough water every day and keeping tabs on your body weight is important for your long-term health. Tracking hydration and your weight is fun and easy with the Pivotal Living app!
Simply drag your finger from the left side of the dashboard screen to log fluid ounces consumed or a once per day weight entry. There is a quick tutorial YouTube video demonstrating hydration entries here and another video demonstrating a weight entry here. Within the Pivotal Living app, it is also possible to compare your data against people your age, gender or by location. Your Pivotal Tracker 1 starts tracking your results and goal progress for the next day at AM for the time zone selected in your mobile phone or other paired mobile device.
Your Pivotal Tracker 1 is designed to track your progress towards goals defined in your Pivotal Living app. Goals can be set for steps taken, calories burned, distance traveled, and other key performance indicators. You can only have one goal for each performance indicator at a time, but you can change goal values at any time in your Pivotal Living app.
How does the activity and natural awake alarm functions work? Your Pivotal Tracker vibrates to wake or alert you with its Silent Alarm feature. This alarm feature is set directly in your Pivotal Living app and can be configured to recur every day, or particular days of the week.
Only one alarm time can be designated at a time. By collecting data from the Pivotal Tracker 1 band, Pivotal Living can track the hours you sleep, as well as your movement during sleep to help you understand your sleep quality. To enter active mode, double click the button on your band until you see the steps icon. There is also a helpful YouTube video for this here. How much data does the device store?
Which data is stored? When you sync your Pivotal Tracker 1, your activity data is uploaded to the Pivotal Living app. Your Pivotal Tracker 1 holds detailed information from the most recent 3 days. Your recorded data consists of steps taken, calories burned, distance traveled, active minutes, percentage of daily goal, and sleep data.
Sync your Pivotal Tracker 1 regularly to have the most detailed data available to view in Pivotal Living app. Pivotal Living believes your data belongs to you. We carefully protect your data and take privacy seriously.
You can update or change your privacy settings at any time within the Pivotal Living app. What data is shown to other friends and members in your group? Can you control what data is shared? With Pivotal Living, you always have control over your data, including which data is shared with friends, family, colleagues and other Pivotal Living community members.
Pivotal Living remains dedicated to providing accurate and streamlined health and wellness tracking; unfortunately apps and fitness trackers that monitor manually-entered nutrition are not always accurate. What are different ways to challenge myself and engage others within the Pivotal Living app? Be aware, stay connected to Pivotal Videos. Pivotal powered by Nomalys Highly secure access Managing favorites and shortcuts Smart search engine Intuitive navigation.
The security of your data. About Nomalys Nomalys revolutionize mobile access to professional data! Setting up a warranty or replacement device? Should you be interested in submitting a request for a replacement band which is especially retrofitted to help protect against static electricity based resets — or a refund, please visit this page for more information and follow the drop down prompts at the bottom. What are the details about the 12 months of free membership? We are working to provide immediate relief of these issues and expect to get the app performance improved soon.
The team is focused on performance tuning the most popular handset models first in order to have the largest impact with each fix. We will release new updates to the app as quickly as possible, posting progress updates via our Facebook and Twitter social media channels. We know your patience and time has been tested, and we want to thank you for your early support. Regardless of whether you are using the product successfully or not, we want to do the right thing.
For all members registered to the Pivotal Living app or otherwise in our system on or before Feb 28, we will extend your membership by 12 months at no charge.
If you are interested in helping test upcoming app releases before they are published to the general public or sharing app performance feedback directly with our engineering team, we have created two Facebook group pages just for testers.
Please note, Facebook account and testing patience is required, but we promise to make you an active participant in whatever bugs and new features we bring to the platform. How do you interpret the sleep activity? Flatter lines show deep, less disrupted sleep. Shallow U shaped curves show sleep disturbances, such as tossing and turning while deeper U shaped lines can indicate waking up. What is active time? How is it calculated?
Active time is designed to distinguish between regular steps and high intensity activity. So keep moving! Once your device has charged for at least one hour, place the wristband around the wrist on your non-dominate hand with the OLED screen on the outside of your wrist, facing you similar to how you would wear a watch. Align both ends of the wristband so they are directly overlapping each other with the clasp over the two holes that best fit your wrist.
Squeeze both the clasp and the wristband between you thumb and forefinger until you hear a click. If you are having trouble, try securing the band off your wrist to get a feeling for how it securely clasps and then try again on your wrist. What materials are used to make the Pivotal Tracker 1? Care and wearing tips? The Pivotal Tracker 1 band is made of thermoplastic polyurethane, a flexible, durable elastomer material similar to that used in many sports watches.
It is latex-free and the clasp is made from metal with a coated chrome finish. The Pivotal Tracker 1 is nickel free. While we do not anticipate an allergic reaction from the materials used in the Pivotal Tracker 1, as with any type of jewelry, some people may experience reactions to bacteria accumulated on the band, or from a possible change in alloy content in manufacturing batches. To help avoid this, we recommend that you regularly clean your Pivotal Tracker 1 band and discontinue wearing it should any irritation occur.
Additionally, we recommend that you keep the fit of your band comfortably loose to allow for airflow between your skin and the band. Should you have any adverse reaction to the band, please discontinue using our product immediately. On which hand I should I wear my device?
To get the most accurate reading from your Pivotal Tracker 1, it is recommended you wear your device on your non-dominant wrist. Which devices and platforms are supported? Android phablets and tablets are not formally supported yet, though the Android app may still be downloaded for them, so please proceed with technical caution and patience.
In the future, we are exploring additional ways to make it easier for our members to access the Pivotal Living experience, such as supporting additional mobile devices, tablets, and other mediums. Where can I see my membership details? Each new membership product includes 12 months access to the Pivotal Living app and a complimentary Pivotal Tracker 1 device. Upon activating your device and logging into the Pivotal Living app, your membership period begins and your app membership registration date can be viewed in the Settings section of the mobile app.
How do I transfer my product to someone else? Will I be charged a membership renewal? Should you want to transfer your device and membership to a friend, family or colleague or simply discontinue using the product for whatever reason, rest assured we have you covered. This quick two step action will allow the new person to start fresh and re-register with their credentials.
What options will be available after the first year of membership to Pivotal Living?
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